Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
MyStable Sdn Bhd ("MyStable," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our stablecoin platform, website, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.
We collect the following categories of information:
We use personal information to:
We share information only as needed to operate the Services and comply with the law. Recipients may include:
We do not sell your personal information.
We use cookies and similar technologies to maintain sessions, remember preferences, secure the Services, and understand aggregate usage. You can manage cookies through your browser settings; some Services may not function correctly with cookies disabled.
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and at rest, access controls, segregated production environments, key management, and regular security testing.
No system is fully secure. We do not guarantee that personal information will be protected from all unauthorised access, loss, alteration, or misuse, particularly where breaches result from your own actions (e.g. credential reuse, phishing, malware) or from the failure of third-party systems outside our control. Notify us immediately via our contact page if you suspect your account, credentials, or wallet has been compromised.
We retain personal information for as long as needed to provide the Services and to comply with legal, regulatory, audit, and reporting obligations. Identity-verification and transaction records are typically retained for the period required by Malaysian AML/CFT law and applicable tax law, even after an account is closed.
Subject to applicable law, including the Personal Data Protection Act 2010 of Malaysia ("PDPA") and the equivalent regimes in your jurisdiction, you may have the right to:
Some rights have legal exceptions - for example, we may refuse a deletion request where retention is required by Malaysian AML/CFT law, by tax authorities, or by an ongoing investigation. We will explain any refusal where lawful to do so.
To exercise these rights, please use our contact page.
Where we transfer personal information outside Malaysia, we do so only to recipients that provide an adequate level of protection or under appropriate safeguards (such as contractual data-protection clauses).
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last updated" date and, where required, notify you directly of material changes.
For privacy questions, data-rights requests, or to report a privacy incident, please use our contact page.